Customer relationship management
CRMS
Win more customers and serve them better — sales, service and messaging in one place.
Lead
Acme Ltd
Savanna Co
Proposal
Lakeview
Ndovu Group
Won
Baobab Inc
Overview
What CRMS does.
CRMS is our customer relationship management suite, tailored to how African businesses sell and serve. Manage leads and pipelines, resolve service tickets, message customers over SMS, email and WhatsApp, and understand every relationship at a glance.
Features
Everything you need, built in.
Leads & pipeline
Visual sales pipelines with stages, forecasts and reminders.
Customer 360
Every interaction, transaction and note on one profile.
Service desk
Tickets, SLAs and escalations for support teams.
Omnichannel messaging
SMS, email and WhatsApp campaigns and conversations.
Mobile money integration
Link payments and collections to customer records.
Insight & reporting
Conversion, revenue and service dashboards.
Built for
- Sales teams
- Customer service centres
- Retail & distribution
- Financial services
See CRMS in action.
Book a walkthrough with our team and see how CRMS fits your organisation, anywhere in Africa or beyond.
Request a demo